Indiana Officials Warn Drivers about Auto Insurance Robocalls

Automated phone calls that are soliciting information from drivers under the guise of the Indiana Bureau of Motor Vehicles (BMV) are fake, according to a recent advisory from the bureau’s commissioner.

The BMV says these so-called “robocalls” offer lower rates, but are actually “inappropriate phone solicitations” that ask the caller to divulge personal information. The calls come from the phone number 765-733-1023.

“At no time will the BMV ever contact our customers about insurance rates,” R. Scott Waddell, the BMV’s commissioner, said in a statement to drivers. “Please be advised that if you receive this kind of call that it is not from the Indiana BMV.”

Officials in other states from Nevada to Connecticut have warned drivers about similar operations.

Motorists should be extra cautious about calls they receive about auto insurance, with harsh conditions including heavy rainfall, thunderstorms and hail forecasted to hit states this week from Iowa to Pennsylvania. In some instances, robocall operations follow severe weather, an attractive prospect for scammers looking to lure needy drivers with newly damaged vehicles.

March hailstorms in Mississippi generated tens of thousands of auto claims, cost car insurers tens of millions in claims losses and brought hundreds of robocalls that promised to quicken the claims process for cash up front.

Mike Chaney, commissioner for the state’s regulatory department, warned drivers about the calls through local news outlets and urged them to report such calls to regulators.

The recent robocall advisory issued in Connecticut was similar to the one in Indiana last week, with both alerting motorists to solicitations of personal information so that caller can supposedly reduce coverage premiums.

In Nevada, officials said in February that robocalls there solicited information from drivers by telling them that they could save on insurance costs because their zip code had been “re-evaluated.”

But whatever the reason, “consumers should never give out personal information over the phone unless they’re absolutely certain they know who they’re dealing with,” George Jepsen, Connecticut’s attorney general, said about recent robocalls in the state.

About John Pirro
John Pirro is a licensed fire and casualty insurance agent specializing in various aspects of the auto insurance industry. He worked in the auto body repair industry before taking a reporting position at Online Auto Insurance News.

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