Connecticut Auto Insurance Robocalls Prompt Warnings

Connecticut’s motor vehicle department, insurance regulatory office and attorney general are warning drivers there about robocalls seeking personal information, saying they’ve used DMV-supplied data to identify them as being eligible for lower insurance rates.

Residents have filed “numerous reports” about automated calls in which they were asked to provide information about themselves and their insurance policy to the state DMV “so that they can save costs” on Connecticut auto insurance, according to a press release issued last week from the office of George Jepsen, the state’s attorney general.

However, DMV commissioner Melody Currey said that the calls are “false and misleading.”

“The DMV does not and will not share its customers’ personal information for these purposes,” she said.

Currey and Jepsen advised those receiving the calls to “simply hang up.”

Such solicitations are growing “more sophisticated and creative,” according to the release, spanning formats from email to fax to postal mail and telephones.

“Consumers should never give out personal information over the phone unless they’re absolutely certain they know who they’re dealing with,” Jepsen said.

Consumers can confirm the validity of auto coverage-related business they conduct through the Connecticut Insurance Department at 800-203-3447.

Questions about such calls can be directed to the attorney general’s office at 860-808-5318, while those who want to report them can use the Internet Crime Complaint Center, according to the release.

Robocalls Warnings Issued in Recent Months

In February, automated calls made in Nevada  spurred officials to issue an advisory after victims were lured into divulging information on the premise that their zip code had been “re-evaluated” for lower coverage rates, according to Scott J. Kipper, the state’s insurance commissioner.

“Remember, if an offer is too good to be true, it probably is,” Kipper said in a statement.

A similar robocall setup alerted officials in Mississippi to warn drivers there early last month about automated messages calling drivers who had damaged cars with the promise of speeding up the claims process.

The robocalls, which demanded cash up front, came after a spate of storms rained hail on several parts of Mississippi in March and generated tens of thousands of auto coverage claims that continued to roll in this month.

Authorities say that seemingly shady offers seeking personal information and promising to hasten claims and repair work often follow harsh weather events, hoping to take advantage of needy policyholders.

About Charles Nguyen
Charles Nguyen is an enterprising journalist who reported for Patch.com and the Desert Dispatch and was the editor in chief of the Guardian (the twice-weekly newspaper at the University of California, San Diego) before coming to Online Auto Insurance News.

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