Insurance Regulators Recover Millions for Mo. Policyholders

The Missouri Department of Insurance has recovered $5.2 million for policyholders so far this year in disputes over claims involving tornado damage and other events, officials announced this week.

Regulators received more than 8,600 inquiries in the second quarter of the year over a range of policy issues—with more than 1,100 stemming from the tornadoes that hammered Joplin and St. Louis—according to a news release.

Policyholders have flooded the department with questions about auto, health and homeowner issues, officials said.  The largest number of official complaints involved denied claims, followed by processing delays and unsatisfactory offers.

St. Louis Skyline“Consumers need to know they have a free resource in our department that can help them navigate the sometimes complex world of insurance claims,” state Insurance Director John M. Huff said.

Last year, regulators resolved a dispute for a Missouri woman who learned after a car accident that her auto policy had been canceled for nonpayment a day earlier. Officials contacted the provider, which found that the woman had paid her premiums, but the money had been misapplied.

The company wound up paying $9,000 on the claim, covering damages and a rental car.

Industry experts say knowing what resources exist can help consumers work out disputes with insurers and find cheap car insurance in Missouri from a reputable company.

Regulators announced in June that the state’s insurers had paid more than $509 million in claims as a result of damages from the tornado that struck Joplin on May 22.

Auto claims accounted for more than $34 million of that total.

About Gregor McGavin
Gregor McGavin is an award-winning journalist who has reported across the country for such publications as The Associated Press, the Arizona Republic, the Pittsburgh Tribune-Review and the Press-Enterprise.

No comments yet.

Comment on this article