Auto Insurance Complaints Down in Ohio

Red VolkswagenOhio residents seem to be happy people, at least when it comes to their insurance. Maybe it’s because of their generally cheap auto insurance rates or the fact that the Ohio Department of Insurance reportedly saved residents $11.4 million last year. Whatever the reason, the number of auto insurance complaints filed with the department has dropped by 54 percent since 2002, reports the Columbus Dispatch.

The department says it received less than 1,500 auto insurance complaints last year, compared to roughly 2,000 in 2005.

Ohio Insurance Institute spokeswoman Mary Bonelli told the Dispatch that she attributes the decline in complaints to improved communication between insurance companies and consumers.

“In general, from a homeowner-auto insurance standpoint, the insurers and agents have more tools and more information readily available to provide information to policyholders, and policyholders also have had more access to information through the web and also through social media,” Bonelli told the Dispatch.

Overall, Ohioans have cheap auto insurance rates in comparison to the rest of the country. The Ohio Insurance Institute says that the state’s average rates in 2007 were approximately $167 cheaper than the U.S. average.

About John Pirro
John Pirro is a licensed fire and casualty insurance agent specializing in various aspects of the auto insurance industry. He worked in the auto body repair industry before taking a reporting position at Online Auto Insurance News.

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